Privacy Policy

Overview

This Privacy Policy explains how Muñoz Commercial collects, uses and protects personal information when you visit our website, contact us or work with us. We collect only what we need to respond to you and deliver your project.

Information we collect

Information you give us. When you fill out our Start a Project form or contact us, we collect details such as your name, email, phone number, company, project details, budget range and timeline.

Project information. When we work together, we may receive photos, logos, location details, schedules and contact details for your team.

Technical information. Like most websites, our hosting provider automatically records basic technical data such as your browser type, device and pages visited, which is used to keep the site secure and working.

How we use your information

• To reply to your inquiry and prepare quotes and proposals.
• To plan, produce and deliver your project.
• To send invoices and keep business records.
• To improve our website and services.
• To meet legal, tax and accounting obligations.

We do not sell your personal information.

When we share information

We only share information with service providers who help us run our business, such as our website host (Webflow), video hosting (Vimeo), client gallery and file delivery platforms, payment processors and email providers. They may only use your information to provide their services to us.

We may also share information if required by law, or to protect our rights, our clients or the public.

Cookies & similar technologies

Our website uses a small amount of browser storage to make features work, such as page transitions and remembering which projects you have already seen. Embedded video players may set their own cookies when you play a video. You can review and change your choices on our Cookie Settings page.

Photos & video of people

If you appear in photos or video we produce for a client, that content is handled under the agreement with that client. If you would like an image of yourself removed from our website or portfolio, contact us and we will review your request promptly.

How long we keep information

We keep inquiry details for as long as needed to respond and follow up, and project records for as long as needed for the project, our portfolio and legal or accounting requirements. When information is no longer needed, we delete it or make it anonymous.

Security

We use reputable platforms and reasonable safeguards to protect your information. No website or online service can be guaranteed 100% secure, so please avoid sending highly sensitive information through our forms.

Your choices & rights

• Ask for a copy of the personal information we hold about you.
• Ask us to correct or delete your information.
• Opt out of marketing emails at any time using the unsubscribe link.
• Change your cookie choices on our Cookie Settings page.

Depending on where you live, you may have additional rights under local privacy laws. We will respond to requests within the timeframes those laws require.

Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through this website.

Changes to this policy

We may update this Privacy Policy as our services or the law change. The "last updated" date at the top shows the latest version.