Terms of Service

Acceptance of these terms

These Terms of Service ("Terms") apply to your use of the Muñoz Commercial website and to any photography, video, drone, AI video, branding or website services you book with Muñoz Commercial ("we", "us", "our"). By using the site or booking a service, you agree to these Terms. If you do not agree, please do not use the site or our services.

Our services & proposals

Every project is defined in a written proposal, quote or agreement that describes the scope, deliverables, schedule and price. If that project agreement conflicts with these Terms, the project agreement controls for that project.

Estimates on this website or in conversation are for guidance only. Final pricing is confirmed in writing before work begins.

Booking, deposits & payment

• A project date is reserved once the agreement is accepted and any required deposit is received.
• Deposits secure production time and are non-refundable unless your agreement says otherwise.
• Remaining balances are due on the dates shown in your invoice or agreement. We may hold final files until payment is complete.
• Late payments may delay delivery and can incur fees where permitted by law.

Rescheduling & cancellations

If you need to move a shoot, tell us as early as possible. We will do our best to find a new date, but rescheduling depends on crew, location and equipment availability. Cancellations, weather delays and rescheduling fees are handled as described in your project agreement.

If we must cancel because of illness, emergency or unsafe conditions, we will offer a new date or refund amounts paid for the work not performed.

Your responsibilities

• Provide accurate information, access to locations and any permits or permissions the shoot requires.
• Make sure you have the right to use any logos, music, footage or materials you give us.
• Obtain releases from employees, guests or talent you bring to a shoot unless we have agreed to handle releases.
• Review proofs and drafts within the timeframes in your agreement.

Delivery & revisions

We deliver files through an online gallery or file-sharing link in the formats listed in your agreement. Each project includes the number of revision rounds stated in the agreement; additional revisions or re-edits may be billed separately.

Please download and back up your files promptly. We keep project archives for a limited time but cannot guarantee long-term storage.

Ownership & usage rights

Unless your agreement says otherwise, Muñoz Commercial keeps the copyright in the photos, video and creative work we produce, and you receive a license to use the final deliverables for the purposes described in your agreement.

We may show selected work in our portfolio, website, social media and award submissions unless you ask us in writing not to before the project starts. Confidential or restricted projects can be excluded on request.

Drone & location work

Aerial work is subject to FAA rules, airspace restrictions, venue rules and weather. We may postpone or adjust aerial coverage if conditions are unsafe or flight is not permitted.

Use of this website

• You may browse and share links to our website for personal and business purposes.
• You may not copy, download, resell or reuse images, video or text from the site without our written permission.
• You may not attempt to disrupt the site, access it in an unauthorized way or use it for unlawful purposes.

Limitation of liability

We take great care with every production, but to the fullest extent permitted by law, our total liability for any claim related to a project is limited to the amount you paid for that project. We are not liable for indirect or consequential losses, or for delays or failures caused by events outside our reasonable control.

Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Florida, unless your agreement provides otherwise.

Changes to these terms

We may update these Terms from time to time. The "last updated" date at the top of this page shows when they last changed. Continuing to use the site after an update means you accept the revised Terms.